Add an SMS Consent Checkbox to Your Forms Before You Text Leads

A checkbox field on your intake form can document real SMS consent, which protects your A2P registration and keeps texts from getting filtered.

GoHighLevel forms and funnels let you add a Checkbox field that a lead has to actively select before submitting. When you use that field to capture SMS consent instead of relying on a vague terms link, you create a timestamped record tied to the contact that shows they agreed to be texted.

This matters because carriers and A2P review look for proof of opt-in, not just a general privacy policy. If a contact never gave clear consent and later reports your number as spam, that hurts deliverability for every message you send from that account, not just to that one contact. A specific, unchecked-by-default checkbox with real language about texting is the cleanest way to show consent actually happened.

The detail people skip: the checkbox label has to say what they are consenting to, something like agreeing to receive appointment and marketing texts and that they can reply STOP to opt out. A checkbox that just says I agree to terms does not hold up the same way. Map the field to a custom field so the consent language and the submission date are both saved on the contact record.

How to use it

1. Open Sites > Forms and edit the form used for lead capture
2. Add a Checkbox field above the submit button
3. Write consent language mentioning texts and the ability to reply STOP
4. Map the field to a custom field so the answer saves to the contact
5. Test a submission and confirm the consent value appears on the contact record

Who it helps

Service businesses and agencies collecting leads through web forms who plan to follow up by text.

Related: This nugget covers the consent documentation piece that supports A2P 10DLC registration and approval.