Refund policy
Last updated October 4, 2026. What happens if you change your mind after buying a package or snapshot on this site.
The short version
- Before we start work: full refund of what you paid, for any reason.
- After work has started: we re-scope the project or refund the part of the work we have not done yet.
- Snapshot Launch Kit: a digital download, so it is final once we send the share link.
Before work starts
Every package and snapshot setup starts with a kickoff call or a completed intake form. Until that point no work has been done, so you can ask for a full refund of the amount you paid, with no questions and no cancellation fee. If we find at kickoff that the package is a poor fit for your account, we will tell you and refund it or suggest a better fit.
After work starts
Once the kickoff call has happened or we have begun working from your intake, part of the work is already done. If you want to stop, we will either re-scope the project to something that fits, or refund the share of the price that covers work not yet delivered. We will show you what was completed so the split is clear.
Snapshot Launch Kit
The Launch Kit is the snapshot share link, a setup video and a checklist. Once the share link has been issued to your agency account it cannot be taken back, so Launch Kit purchases are not refundable after delivery. Before the link is sent, the full refund above applies. Growth Setup and Autopilot include setup work and follow the before and after rules above.
Monthly plans
For monthly plans such as the GHL Care Plan, the first payment follows the same rule: full refund until work starts. After that you can cancel before your next billing date, subject to any minimum term stated on the package page, and a month that has already started is not refunded.
How to ask for a refund
Email hello@yotomations.com from the address you used at checkout, with the package name. Nothing needs to be returned or shipped back. We reply within one business day, and approved refunds go back to the original card through the payment processor, usually within 5 to 10 business days depending on your bank.
Not sure a package fits before you buy? Book a free 30-minute call and we will tell you honestly.
Contact
Yotomations LLC, Tampa, FL. hello@yotomations.com.