Fixed-price package

Reminder and No-Show Rescue

Appointment reminders that fire once, at the right time, from the right number, and recover the no-shows.

Two clinicians in white coats reviewing a tablet together

Who it is for

Med spas, clinics, salons and home service companies whose reminders go out twice, at the wrong hour, after a reschedule, or from someone's personal cell. The three most common GoHighLevel complaints we hear, fixed in one package.

What you get

Audit of the current appointment workflows and every trigger that touches them
Rebuilt confirmation, 24-hour and 2-hour reminders that cancel themselves on reschedule or cancellation
One sending number and one sending identity per location, so replies land where staff can see them
No-show recovery: a same-day text and a follow-up sequence that offers rebooking, routed to a pipeline stage your team works
Post-visit review request with timing you choose, deduplicated so each client is asked once
Tested against real reschedules and cancellations before go-live, then documented

What is not included

Integration with an external booking or EMR system (see Custom Integrations)
More than three calendars or more than one location (quoted)

How it works

Access and a 30-minute call

We look at the calendars and the workflows with the person who hears the complaints.

Rebuild

New reminder and recovery workflows are built in isolation and tested with test appointments.

Switch-over

Old workflows are paused, not deleted, and the new ones take over on a date you choose.

Two-week check

We review what fired and tune timing and copy.

Questions about this package

Why do GoHighLevel reminders fire twice?

Most often two workflows trigger on the same appointment event, or a contact re-enters a workflow after a tag or status change. Sometimes a paused workflow was republished and everyone waiting inside it advanced at once. The package fixes the cause, not the symptom.

Can reminders come from our office number?

Yes, if the number is on GoHighLevel or ported to it. We set one sending number per location so replies are visible to staff.

Do you write the messages?

We draft them in your voice from what you tell us on the call, you approve, and they are yours to edit later.

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Want to talk it through first?

Book a 30-minute call. We will confirm the package fits, or tell you what would fix the problem faster.

Book a 30-minute call All packages

No pitch deck. We look at your current setup and tell you what we would do and what it would cost.

Need more than GoHighLevel? Yotomations, our parent company, also builds AI agents, custom software and websites.