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GHL Nugget
Log an SMS Consent Timestamp So You Can Prove Opt-In Later
A checkbox on a form proves nothing months later unless you also stamp the date and time it was checked onto the contact record.
Watch the 34-second version
Log an SMS Consent Timestamp to Prove Opt-In
Store the exact date and time a contact opted in to texts so you always have proof on the record.
Watch it on its own page, with the transcript.
A consent checkbox on a form captures intent at the moment someone submits, but once that submission scrolls off your dashboard, you have no easy way to show when or where a contact agreed to texts. A custom field that stores the consent date and time gives you a permanent, searchable record tied to the contact.
This matters if a carrier, a platform review, or a contact ever questions why they are getting texts. Instead of digging through old form submissions, you open the contact record and see the exact timestamp your workflow wrote the moment they opted in. It also lets you build a Smart List that isolates contacts missing that field, so you can find and re-consent anyone who slipped through an older form.
The detail that makes this work: set the field type to Date/Time, not Text, so it sorts and filters correctly, and place the Update Contact Field action immediately after the Form Submitted trigger, not further down the workflow where a delay or condition could skip it.
How to use it
- Settings > Custom Fields > add a Date/Time field named SMS Consent Date
- Automation > Workflows > open the workflow tied to your consent form
- Add trigger Form Submitted, then add action Update Contact Field right after it
- Map the Update Contact Field action to your new field and set it to the current date
- Contacts > Smart Lists > filter by SMS Consent Date is empty to catch gaps
Who it helps
Agency operators and service business owners who send SMS campaigns and need proof of opt-in on file.
Related: This ties directly into keeping your A2P messaging compliant with a documented consent trail.
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