Return policy

The short version

• Nothing to ship back. Everything we sell is a service or a digital delivery, so a return is a cancellation request sent by email.
• Return window: any time before work starts, for any reason, no fee.
• After work starts: we re-scope or return the unused part of the price.
• Snapshot Launch Kit: a digital download, final once the share link is sent.

What a return means here

Yotomations LLC sells GoHighLevel setup packages, industry snapshots and monthly plans. Nothing physical is shipped, so there is no package to send back, no return label and no restocking fee. A return is simply you telling us you want to cancel, and us putting the money back on the card you paid with. Our refund policy says how much comes back in each case; this page says how to ask and what to expect.

Return window

Every package and snapshot setup starts with a kickoff call or a completed intake form. Until then no work has been done and you can return the purchase any time, for any reason, for a full return of the amount paid. There is no fixed number of days: the window stays open until work starts.

After work has started

Once the kickoff call has happened or we have begun building from your intake, part of the work exists. You can still stop. We will either re-scope the project to something that fits, or return the share of the price that covers work not yet delivered, and we show you what was completed so the split is clear.

Digital deliveries

The Snapshot Launch Kit is a snapshot share link, a setup video and a checklist. A share link cannot be withdrawn once it has been issued to your agency account, so the Launch Kit is not returnable after delivery. Before the link is sent, the full return above applies. Growth Setup and Autopilot tiers include setup work and follow the rules above.

Monthly plans

For monthly plans such as the GHL Care Plan, the first payment can be returned in full until work starts. After that, cancel before your next billing date (subject to any minimum term stated on the package page) and you will not be charged again. A month that has already started is not returned.

How to request a return

1. Email hello@yotomations.com from the address you used at checkout. Include the package or snapshot name and, if you have it, the order number from your receipt.
2. We confirm within one business day and tell you the amount coming back, based on the refund policy.
3. The money goes back to the original card through the payment processor, usually within 5 to 10 business days depending on your bank. We never ask for your card details by email.

Not sure a package fits before you buy? Book a free 30-minute call and we will tell you honestly.

Contact

Yotomations LLC, Tampa, FL. hello@yotomations.com.