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GHL Nugget
Round Robin Calendars: Split Bookings Evenly Across Your Team
A Round Robin calendar rotates bookings across your staff automatically, so no one person ends up overloaded while others sit empty.
Watch the 32-second version
Round Robin Calendars Split Bookings Evenly Across Your Team
Set up a Round Robin calendar in GoHighLevel and let the platform rotate bookings across your team automatically.
Watch it on its own page, with the transcript.
A Round Robin calendar is a calendar type that assigns each new booking to a different team member in rotation, instead of every lead landing on one person's schedule. You set it up once with the group of users who take appointments, and GoHighLevel handles the rotation from there.
This matters for any service business with more than one person taking calls or appointments. Without it, the fastest or most senior rep tends to get flooded while newer team members get skipped, because leads keep booking the same link out of habit. Round Robin fixes that by spreading the work automatically, which also means faster booking times since the system offers whichever qualifying team member is open next.
The detail worth checking before you turn it on: Round Robin can be set to prioritize availability, meaning it looks at who is actually free first rather than strictly alternating in order. If your team has uneven schedules, that setting changes who gets booked and how fair the rotation feels, so review it under the calendar's team settings before you publish the booking link.
How to use it
- Go to Calendars > Calendars and create a new calendar
- Set the calendar type to Round Robin
- Add the team members who should receive rotated bookings
- Check the option for prioritizing availability under team settings
- Publish the calendar link and test a booking with two team members
Who it helps
Agencies, clinics, and any service business with more than one booked-out staff member.
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