48sGHL Nugget
AI Agent Workflow Action Sorts Incoming Support Emails
Let GoHighLevel's AI Agent read each inbound email, pick a category, and tag the contact so your inbox sorts itself.
WatchGHL Nugget video | 41 seconds
Choose Claude or Gemini and Set a Fallback Model in Conversation AI
GoHighLevel now lets you pick a Claude or Gemini model for each Conversation AI agent and set a fallback if your provider goes down.
What the video shows
Conversation AI agents can now run on Anthropic Claude or Google Gemini models, with a second model set as a fallback if your primary provider has trouble.
The steps
- Go to Labs and turn on Claude & Gemini Model Support
- Go to Conversation AI and edit the agent you want to change
- Select a Claude or Gemini model from the model dropdown
- Choose an optional secondary model to act as the fallback
- Save the agent, then test it with your usual lead questions
Who it helps
Agency operators and service business owners who run Conversation AI agents and want a backup if one AI provider has downtime.
The full ghl nugget
Pick a Claude or Gemini Model and Set a Fallback in Conversation AI: Choose Anthropic Claude or Google Gemini for each Conversation AI agent in GoHighLevel and set a secondary fallback model for reliability.
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