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WatchGHL Nugget video | 48 seconds
AI Agent Workflow Action Sorts Incoming Support Emails
Let GoHighLevel's AI Agent read each inbound email, pick a category, and tag the contact so your inbox sorts itself.
What the video shows
The AI Agent workflow action reads each inbound email, picks one of the categories you defined, and tags the contact so your inbox sorts itself.
The steps
- Settings > My Profile > Email Two-Way Sync: connect your Gmail or Outlook account.
- Automation > Workflows: create a workflow with the Inbound Email trigger and set your filters.
- Add the AI Agent action and list your categories, telling it to choose exactly one.
- Insert the email subject and full body into the instructions using workflow custom values.
- Send test emails of each type, then build Smart Lists from the tags the agent applies.
Who it helps
Service businesses and agency operators whose shared support or sales inbox gets more email than anyone can sort by hand.
The full ghl nugget
Use the AI Agent Workflow Action to Sort Incoming Support Emails: Use the AI Agent action in GoHighLevel Workflows to categorize inbound emails, apply contact tags and build Smart Lists that sort your inbox for you.
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