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Should you run GoHighLevel SMS through your own Twilio account?
Two systems, one texting problem: here is when your own Twilio account helps in GoHighLevel and where it breaks.
Transcript
Title
Should you run GoHighLevel SMS through your own Twilio account?
Two Systems, One Mess
Marcus at Ridge and Sons HVAC runs GoHighLevel but texts through a separate Twilio account. Two systems, two places to check.
The STOP Problem
Dana texts STOP. Twilio blocks her at the carrier. GoHighLevel does not know, so the next workflow step tries to send anyway.
Wrong Log, Real Error
The text shows sent in GoHighLevel but never arrives. The carrier error sits in the Twilio log, not the CRM.
When It Makes Sense
A split setup works when you have approved numbers and a registered campaign with sending history and a number you must keep.
The Five-Step Test
Before any campaign: send a test, confirm delivery, reply STOP, then check do-not-disturb in GoHighLevel.
Both Systems Agree
Both systems agree. Logs stay clean, calendar keeps filling.
Call to Action
Get the full guide at ghl.yotomations.com and connect Twilio and GoHighLevel the right way.
The full article
Should You Run GoHighLevel With SMS on Your Own Twilio Account?: Using your own Twilio account with GoHighLevel? See when it makes sense, what you lose, and the checks to run before you switch.
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