Why is GoHighLevel still sending follow-ups after a customer replies?
A customer answers your text, then gets three more follow-ups anyway. Here is how to find the workflow that sent them and make every sequence stop when a person replies.
Dispatching and job scheduling in GoHighLevel: what you can do before the feature ships
GoHighLevel books jobs onto the right tech's calendar, but it does not route by drive time. Here is what to build now, and when to keep Jobber or Housecall Pro.
Speed to lead automation: a five-minute response system you can build in GoHighLevel
How to build a speed to lead system in GoHighLevel that texts, calls, assigns and escalates every new lead inside five minutes, with the exact triggers, wait steps and conditions.
How do I delete unused custom fields in GoHighLevel without breaking anything?
GoHighLevel has no bulk delete for custom fields yet. Here is the routine we use on inherited accounts to remove dead fields without breaking workflows.
Can GoHighLevel Book Multiple Appointments in One Visit?
Med spas and salons ask this constantly: can one client book two services back to back in GoHighLevel? Here's what to build instead of waiting for a native fix.
Why a GoHighLevel Workflow Can Say It Worked and Still Send the Wrong Message
Green checkmarks in the workflow history do not mean the customer got the right text. Here is the exact spot where a wait step lets stale data through, and the fix.
Why Is GoHighLevel Sending Texts From the Wrong Number?
Customers replying to a text and landing nowhere is almost always a number pool, a workflow override or a calendar setting. Here is where to look, in order.
Why Google LSA Texts Don't Show Up in Your GoHighLevel Pipeline
Calls from your Google Local Services Ads land in the pipeline fine. Texts to the same number often vanish, and it is a settings problem, not a broken CRM.
How to Track DocuSign Signatures Inside GoHighLevel
GoHighLevel does not show DocuSign status on its own. Here is the exact bridge (webhook, custom field, workflow) that fixes it, and what it costs to build.
GoHighLevel pipeline automation: how to get stages that move themselves
If your pipeline only moves when someone remembers to drag a card, the numbers in it are fiction. Here is how to make GoHighLevel move stages on its own, and what breaks when you skip a step.
GoHighLevel appointment reminders at the wrong time, or after a reschedule: how to fix them
Patients or customers getting reminders for the old appointment, the wrong day, or after they cancelled. What causes it and how to build reminders that cancel themselves.
Inherited a messy GoHighLevel account? The 90-minute GoHighLevel audit checklist
Twelve checks, in order, that show what is broken in an inherited GoHighLevel account: shared triggers, dead tags, orphaned pipelines, phone and A2P status, and what to fix first.