AI Studio Payments now supports a two-step checkout that captures the buyer before payment, configurable fields and richer order confirmations. Set it up with a prompt, then point your follow-up at the right trigger.
Short answer: If you sell through an app or page built in GoHighLevel's AI Studio, you can now prompt it to "make it a two-step checkout." Step one saves the buyer's name and email as a CRM contact, step two takes payment, so someone who stops before paying is still a lead you can follow up with. The catch: those leads fire the Contact Created trigger, not Order Form Submission, so your recovery workflow has to listen for the right one.
HighLevel shipped three checkout upgrades for AI Studio Payments:
Projects already using Payments get these on their next prompt; nothing needs reconnecting. This applies to AI Studio projects. Funnel order forms already had their own two-step option.
AI Studio is configured by prompting, so the setup is a sentence each. HighLevel's examples:
Make the phone field required if you plan to follow up by text, and only if you also collect consent the right way. Our guide to the SMS opt-in checkbox covers what the form needs. Then run a test purchase and a test abandonment with your own email before sending traffic.
Because step one creates a contact, the useful sequence is simple: contact created from the checkout, wait a short time, check whether they paid, and follow up only if they did not.
If you already had a workflow listening for Order Form Submission, it will not see these early leads, which is the most likely way to miss this feature's value.
If you run promotions through an AI Studio app, yes. A checkout that captures the email first turns every abandoned cart into someone you can remind, and late November is when that matters most. HighLevel also updated its Meta Pixel events this month so InitiateCheckout fires when checkout is reached, which helps retargeting from the same traffic.
Want it built and tested for you? Our Speed to Lead Sprint covers fast follow-up automations, and the account audit checks your existing payment workflows. For everything else HighLevel released this month, see the LevelUp 2026 announcements page.
Yaakov (Koby) Oranski, Founder and CEO of Yotomations
Certified GoHighLevel Admin and Partner. Koby designs CRM migrations, two-way integrations, billing systems and AI agents for service businesses, and writes from the engagements described on this site.
A checkout where step one saves the buyer as a CRM contact and step two collects payment, so buyers who do not finish paying remain leads.
Contact Created. HighLevel notes these leads do not fire Order Form Submission, so check that your workflows listen for the right trigger.
Prompt AI Studio with "Make it a two-step checkout." Projects already using Payments get the change on their next prompt with no reconnection.
Yes. You can show, hide or require the phone number and each billing address field. Name and email are always required.
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