AI Voice and Chat Agents
AI agents that answer calls, qualify leads, book appointments and hand off to humans inside GHL.
Learn moreRestoration and Waterproofing
GoHighLevel for restoration and waterproofing companies
A burst pipe or a flooded basement is an emergency, and the homeowner calls until a person answers. We build GoHighLevel to answer every one of those calls at any hour, get the on-call crew moving, and keep the plumbers, agents and adjusters who send you work informed without anyone picking up a phone.
How GoHighLevel fits a restoration or waterproofing company: emergency calls are answered around the clock. After hours an AI voice agent collects the address, the type of loss (water, fire, mold or sewage) and whether water is still running, then pages the on-call technician and texts the homeowner an arrival window. Jobs move through their own pipeline from emergency response and mitigation to estimate, insurance approval and rebuild, with reminders for every adjuster meeting. Plumbers, insurance agents and property managers who refer work get automatic status updates and a thank-you, so they keep sending it. Waterproofing inspections, which sell over weeks rather than hours, get their own quote follow-up. Your job management software (Albi, DASH, PSA or Encircle) and Xactimate stay the record for the job file and the estimate.
What usually goes wrong
- After-hours emergency calls reach an answering service that takes a message, and the homeowner calls the next company.
- The on-call technician gets a voicemail instead of an address and a description of the loss.
- Plumbers and agents who referred the job never hear what happened, and stop referring.
- Adjuster meetings are tracked on a whiteboard and occasionally missed.
- Waterproofing and foundation quotes go quiet after the inspection and are never followed up.
- Mitigation-only customers are never offered the rebuild, and nobody asks happy customers for a review.
What we typically build
- 24/7 answering
- AI voice agent that takes loss details, pages the on-call tech and texts the homeowner an arrival window
- Emergency routing
- Active water, sewage and fire calls routed to a person immediately, with escalation if nobody accepts
- Job pipeline
- Emergency, mitigation, estimate, insurance approval, rebuild and final, with adjuster meeting reminders
- Referral partners
- Plumber, agent and property manager records with automatic job status updates and thank-you messages
- Waterproofing sales
- Inspection booking and quote follow-up with financing options for basement and foundation work
- Integration and reviews
- Sync with your job management software, and review requests when each job closes
Ready-made GoHighLevel snapshot for restoration
Water, fire and mold restoration companies that need every emergency call answered, the crew dispatched and referral partners kept in the loop.
Inside: a 7-stage pipeline and 6 workflows (Emergency response, Missed call text back, Job updates, Claim and estimate follow-up, Referral partner updates, Reviews), plus forms, a booking calendar and a review request.
Restoration GoHighLevel Snapshot
From $297. Install it yourself, have us install it, or have us tailor it with a website.
See the snapshot and options
Questions from operators in this industry
Can GoHighLevel answer emergency restoration calls at night?
Yes. An AI voice agent answers, says it is an automated assistant, collects the address, the type of loss and whether water is still running, and pages or transfers to your on-call technician immediately. If nobody accepts within a few minutes it escalates to the next person. For anything involving gas, electrical hazards or injury it tells the caller to contact 911 or the utility first.
How do we keep plumbers and insurance agents sending us jobs?
Tell them what happened. When a referred job is dispatched, inspected and closed, the referral partner gets a short status text or email and a thank-you, without your office making a call. Partners who hear back are the ones who call you first next time.
Does GoHighLevel replace Xactimate or our job management software?
No. Xactimate writes the estimate and Albi, DASH, PSA or Encircle keep the job file, photos, moisture logs and billing. GoHighLevel handles answering, dispatch alerts, customer and partner communication, and follow-up, connected so a job's status can trigger the right messages.
Does this work for basement waterproofing companies?
Yes, with a different emphasis. Waterproofing and foundation repair sell over days or weeks, so the build centers on booking inspections, following up quotes with financing options and reaching homeowners again after heavy rain. Emergency answering still matters for active flooding.
Can we text homeowners about their claim?
Yes, for their own job, from your business number, with consent captured at intake. We keep claim details out of text messages beyond what the homeowner needs, such as appointment times and next steps.
Does this fit foundation repair companies?
Yes. Foundation and structural repair sells like waterproofing: an inspection booked fast, a detailed quote, financing options and follow-up over weeks rather than hours. The same pipeline tracks inspections, engineering reports, permits and install dates, and realtors and home inspectors who refer the work get status updates.
Talk to someone who has built GoHighLevel for restoration and waterproofing
A 30-minute call is enough to tell you what we would do first and what it would cost.
No pitch deck. We look at your current setup and tell you what we would do and what it would cost.Need more than GoHighLevel? Yotomations, our parent company, also builds AI agents, custom software and websites.