GHL CRM Setup and Automation
Pipelines, workflows, follow-up sequences and reporting built around how your team actually sells.
Learn moreDentists
GoHighLevel for dentists and orthodontists
A new patient calls at 12:40 while the front desk is checking someone out, gets voicemail, and books with the office down the road. We set up GoHighLevel so every missed call gets a text back in seconds, reminders keep the chair full, and overdue patients hear from you before they forget your name.
What it looks like on a Tuesday: the phone rings while the front desk has a patient at the window and a kid crying in the lobby. The caller gets a text a few seconds later: sorry we missed you, here is the link to book, or reply with what you need and we will call you back. A new patient fills out the form on your website at night and gets the new patient paperwork link and a reminder to finish it before the appointment. Everyone with an appointment gets a reminder two days out and the morning of, with one tap to confirm, and when somebody cancels the waitlist gets a text so the slot does not sit empty. After the visit, a thank-you with a link to leave a review, and a heads-up to the office manager if the patient was unhappy. Patients who are six months past their last cleaning get a friendly recall text with the booking link, and patients who said yes to a crown or aligners but never scheduled get a follow-up before the treatment plan goes stale. Dentrix, Open Dental or Eaglesoft stays the chart and the schedule of record. GoHighLevel handles the conversations around it, and texts only patients who said yes to texts.
What usually goes wrong
- The front desk cannot answer every call, and a new patient who hits voicemail books somewhere else.
- No-shows and last-minute cancellations leave the hygienist with an empty chair.
- Hundreds of patients are overdue for a cleaning and nobody has time to call them.
- Treatment plans get presented, the patient says they will think about it, and nobody follows up.
- New patient forms are filled out in the lobby, ten minutes late, on a clipboard.
- Reviews come from the one patient who waited 40 minutes, not the 30 who left happy.
What we typically build
- Missed call text back
- Miss a call and the caller gets a text in seconds with the booking link and a way to reach a person
- New patient booking
- Online booking for new patient exams, with the paperwork link sent ahead and a reminder to finish it
- Reminders that cut no-shows
- Two days out and the morning of, with one tap to confirm or reschedule, and a waitlist text when a slot opens
- Recall for overdue patients
- A text with the booking link when a patient is past due for a cleaning or exam
- Treatment plan follow-up
- A follow-up for patients who said yes to treatment but never scheduled, with financing options if you offer them
- Review requests
- A thank-you after the visit with a link to leave a review, and a heads-up to the office manager on a low rating
- One inbox
- Calls, texts, web forms and Google messages in one place for the front desk
Ready-made GoHighLevel snapshot for dentists and orthodontists
Dental offices and orthodontic practices that want every missed call texted back in seconds, new patients booked online, reminders that keep the chair full, overdue patients recalled and a review ask after every visit.
Inside: a 8-stage pipeline and 7 workflows (Missed call text back, New patient booking, Reminders, Waitlist fills, Recall, Treatment plan follow-up, Review requests), plus forms, a booking calendar and a review request.
Dental Office GoHighLevel Snapshot
From $297. Install it yourself, have us install it, or have us tailor it with a website.
See the snapshot and options
Questions from operators in this industry
Does this replace Dentrix, Open Dental or Eaglesoft?
No. Your practice software keeps the charts, the schedule, insurance and billing. GoHighLevel handles the conversations around it: the missed calls, online booking requests, reminders, recall and reviews. Where your software can export patients or send appointment data, the two can be connected so reminders run from the real schedule.
Is it HIPAA compliant?
The messages stay to scheduling and reminders, nothing clinical, and GoHighLevel offers a HIPAA plan with a signed BAA when you want intake forms or messages that carry health information. We set it up either way and tell you which one you need.
How much do reminders cut no-shows?
A reminder two days out with one-tap confirm, one the morning of, and a waitlist that fills cancellations is the setup most offices use to get no-shows down to a few a week. Your own numbers show in the reporting after the first month.
Can it bring back patients who have not been in for a year?
Yes. Patients past their recall date get a text with the booking link, then a second nudge a few weeks later, and a stop after that so it never nags. Offices usually see the biggest jump in the first month, when the backlog gets worked.
Can we text patients about openings and promotions?
Only patients who said yes to texts, at check-in, on the website or by texting a keyword. The snapshot keeps the consent record, and every text has a way to stop. Everyone else gets email.
Talk to someone who has built GoHighLevel for dentists
A 30-minute call is enough to tell you what we would do first and what it would cost.
No pitch deck. We look at your current setup and tell you what we would do and what it would cost.Need more than GoHighLevel? Yotomations, our parent company, also builds AI agents, custom software and websites.